Because lash extensions require such gentle and strict maintenance requirements, we are unable to
guarantee your lashes. We regret that promotional services, or gift certificates purchased are
absolutely non-refundable. This applies to all services. We are unable to offer refunds on any
services we have already executed. If you are unhappy with a service, please contact us within 24
hours. All retail product purchases are final sale. We offer the option to exchange or receive a store
credit on unopened items.